Privacy Policy – Brand Gait
Effective Date: October 15, 2024
Last Updated: April 7, 2025
At Brand Gait, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services.
1. Information We Collect
When you use our website, we may collect the following information:
- Personal Information: name, email address, phone number, billing and shipping addresses.
- Order Details: products purchased, order history.
- Payment Information: handled securely via Stripe. Brand Gait does not store your credit or debit card details.
- Technical Data: IP address, browser type, device information, pages visited, session duration — collected via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Manage your Gait VIP subscription (if applicable)
- Customize and improve your shopping experience
- Analyze site usage and performance (using anonymized data)
Marketing emails are only sent if you’ve opted in — and you can unsubscribe at any time.
3. Sharing Your Information
We do not sell or rent your personal data. We only share your information with trusted third parties necessary to operate our store:
- Payment processors (e.g. Stripe)
- Shipping and logistics partners
- Website and hosting providers
All third parties are required to follow strict data protection practices.
4. Cookies
We use cookies to:
- Enable core site functions (e.g., login, cart)
- Remember your preferences
- Analyze how our site is used
- Improve performance and usability
You can manage or disable cookies in your browser settings. Note: some features may stop working if cookies are disabled.
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate or outdated information
- Request deletion of your data
- Withdraw consent at any time (e.g., unsubscribe from emails)
To exercise your rights, email us at: contact@brandgait.com
6. Data Security
We take data protection seriously. All data is transmitted over secure (SSL) connections, and we follow best practices to prevent unauthorized access. Payment data is encrypted and handled only by certified processors.
7. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 16. If we learn we’ve collected data from a minor, we will promptly delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date.
9. Contact Us
If you have questions about this policy or how we handle your data, reach out to us at:
Email: contact@brandgait.com
Website: Brand Gait