At Brand Gait, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal data we collect, how we use it, and your rights in relation to that data.
1. Information We Collect
We collect various types of personal information when you interact with our website, including:
- Personal Identification Information: Name, email address, phone number, billing and shipping address, and payment information (e.g., credit card details).
- Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and actions taken.
- Device and Browser Information: Information about the device and browser you use to access our website, such as IP address, operating system, browser type, and device type.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Process Orders: To fulfill your purchase, process payments, and deliver your products.
- Customer Support: To respond to inquiries, provide assistance, and address any issues with your orders.
- Marketing and Promotions: With your consent, we may use your email address to send promotional emails about new products, special offers, and updates. You can opt out of these emails at any time.
- Improvement of Our Services: To enhance the functionality of our website, improve user experience, and tailor our offerings to better meet your needs.
3. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you request that we delete your account or data, we will do so in accordance with applicable laws and regulations.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third-party service providers that assist us in operating our website, processing payments, or delivering products, including:
- Payment Processors: To process payments securely (e.g., Stripe).
- Shipping and Fulfillment Providers: To deliver products to your shipping address.
- Marketing and Analytics Providers: To help us analyze website traffic and run targeted marketing campaigns.
These third-party service providers are obligated to keep your information confidential and only use it for the purposes of providing services to us.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request that we update or correct any inaccurate information.
- Deletion: You can request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails.
- Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format.
If you wish to exercise any of these rights, please contact us at contact@brandgait.com.
7. Security
We take the security of your personal information seriously and use industry-standard measures to protect it. This includes encrypting payment information, using secure servers, and implementing access controls to safeguard your data. However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
8. Children’s Privacy
Brand Gait does not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible.
9. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by Brand Gait. We are not responsible for the privacy practices of these third-party sites and encourage you to read their privacy policies before submitting any personal information.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:
Email: [contact@brandgait.com]